An IT technical sales specialist is involved in selling hardware and software products produced by IT companies and software houses. They act as the technical experts when their company is trying to sell a product or service. In some smaller IT companies or software houses they may also identify and secure new business opportunities.
Their role is to determine what a client's business requirements are and if the product or service on offer is suitable. This can include finding out if it is necessary to adapt their software or hardware to meet the client's needs. Once any necessary refinements are made, the technical sales specialist presents the finalised product or service to the client.
Technical sales specialists usually work between 37 and 40 hours a week, 9am to 5.30pm, Monday to Friday. They may be required to work longer hours at busy times. Technical sales specialists are normally based in an office, although some may work from home. Some technical sales specialists look after a geographical sales area, visiting clients and helping to build up business. A driving licence is highly desirable.
Salaries may range from £20,000 to over £50,000 a year.
A technical sales specialist should:
have excellent interpersonal and communication skills
have strong selling skills
have strong IT technical knowledge
be able to use their initiative
enjoy selling.
The IT industry is a rapidly expanding global marketplace, and there are currently over one million staff working in the sector. There are job opportunities with IT companies and software houses throughout the UK, with a higher concentration in the South East.
Applicants for IT technical sales specialist roles are usually educated to degree level, possibly with relevant work experience and vocational skills. Employers consider applicants from degree courses such as computer science, maths and physics, as well graduates with business, arts and humanities degrees with a flair for problem solving in a logical manner.
Training is on the job, and includes in-house and external training courses. As the IT industry continues to develop, it is vital for technical sales specialists to keep up to date with new technologies.
With experience, IT technical sales specialists may move into a more senior role. They may choose to specialise in a technical, hands-on role or move into people, team or sales management. Experienced technical sales specialists may also use their business experience and technical knowledge to work as an IT consultant. It is possible to become self-employed
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